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ISO Compliance Software vs ISO Consultants?

Making the Right Choice: ISO Compliance Software vs ISO Consultants?

ISO compliance software or consultants? Get informed to make the right choice for your business. Read our guide now!

In business, expansion is often the ultimate goal. But it is not without its challenges. That was the case for ABC Enterprises, a small manufacturing company recently ventured overseas. They recognised the need to become ISO-compliant as part of their expansion strategy. It’s a certification that would require adherence to strict standards and guidelines.

Initially, they toyed with the idea of enlisting the services of an ISO consultant to guide them through the process. However, being a small enterprise, they soon realised that such a move would be too exorbitant for their budget. They had to look for an alternative.

Their solution came in the form of ISO compliance software. It seemed the perfect choice at first. But soon enough, they discovered that the software was too complicated for their employees. And they struggled to customise it to fit their business needs. This setback led to missed compliance deadlines and, in turn, financial penalties.

Yet, they were not ones to give up easily. Driven to make it work, they set out to find other options. They discovered user-friendly, easy-to-customise, and affordable ISO compliance software for small businesses.

With the aid of this new software, ABC Enterprises was finally able to achieve ISO compliance within the required time frame. Not only that, but the software also helped them streamline their processes and save time and money in the long run. They could now manage their ISO compliance requirements and audits more efficiently, which improved their reputation with customers and increased their sales.

Ultimately, the story of ABC Enterprises teaches us the importance of making the right decisions regarding ISO compliance software. It highlights how such software can be a cost-effective and efficient alternative to hiring a professional consultant, especially for small businesses with limited budgets. In the business world, it is often the small things that can make the most significant difference.

ISO compliance has emerged as a critical facet of modern-day business operations. And why shouldn’t it be? It provides an all-encompassing framework to incorporate best-practice procedures and processes, making them part and parcel of the company’s DNA.

But that’s not all. By adhering to ISO compliance, businesses can win the trust and admiration of their customers, partners, and regulators, paving the way for a more prosperous future. After all, who doesn’t like to deal with an organisation that puts quality, safety, sustainability, and efficiency at the forefront of its products and services?

But the real beauty of ISO compliance lies in its ability to mitigate risks and reduce costs and errors. By streamlining processes and procedures, businesses can eliminate inefficiencies, minimise human error, and deliver their stakeholders a more streamlined and hassle-free experience.

In short, ISO compliance is more than just a set of regulations. It’s a roadmap to success, a blueprint for excellence, and a hallmark of trustworthiness that every business should aspire to.

Achieving ISO compliance presents businesses with a classic dilemma: do they utilise software or hire consultants? It’s a classic case of weighing the pros and cons, but the ultimate decision hinges on the organisation’s resources, capabilities, and specific needs. In the following section, we will examine both options, peeling back the layers to reveal insights to help you make an informed decision.

The Case for ISO Compliance Software

In the realm of ISO compliance, the software is an advantageous option with several benefits. Let’s look at some of the most noteworthy ones:

  • Time and cost savings. With software, businesses can access various pre-made forms, templates, and procedures that satisfy ISO requirements, saving precious time and resources.
  • Enhanced compliance. By capturing and storing data in a secure and centralised location, the software ensures adherence to all ISO requirements, minimising the risk of non-compliance and the potential legal repercussions.
  • Simplified document management. The market value of document management software was estimated at 3.59 billion U.S. dollars, and it is likely to rise to US$6.78 billion by 2023. Document management is crucial for businesses. And ISO compliance software allows users to access only the latest versions of documents and records, streamlining the distribution and control of essential paperwork.
  • Improved review process. With easy, up-to-date, and accurate reports generated by software, businesses can promote a culture of continuous improvement, periodically reviewing their operations and making adjustments to optimise their performance.
  • Improved reputation. Utilising software for ISO compliance demonstrates a commitment to best practices, which enhances trust and credibility among customers, partners, and regulators, ultimately leading to a more substantial reputation in the industry.

As we consider the topic of using software for ISO compliance, we must first acknowledge the potential objections that some may have. These concerns are not unfounded, as implementing any new system can be met with resistance and scepticism. 

However, by approaching the issue from a fresh perspective, we can find solutions to these objections and reap the many benefits of using software for ISO compliance.

Let’s examine some of the potential objections:

  • One concern is that the software may not be customisable enough to meet the specific needs and preferences of the organisation.
  • Another objection is that the software may not provide adequate support and guidance for implementing and maintaining the ISO compliance system.
  • A third concern is that the software may not be compatible with the existing systems and processes of the organisation.
  • Additionally, some worry that using the software may pose security and privacy risks for the data and information stored in the software. In contrast, others fear it may require additional training and resources to use effectively.

While these objections may seem daunting, they can all be addressed with careful consideration and the right approach. Here are some potential solutions to these objections:

  • One way to address concerns about customisation is by choosing software that offers flexibility and customisation options to adapt to the organisation’s requirements and goals.
  • It is crucial to choose software that provides reliable and responsive support and assistance for any issues or questions that may arise. This solution mitigates concerns about support and guidance.
  • To ensure compatibility with existing systems and processes, organisations should consider software that integrates well with their current systems or allows for easy migration and transition.
  • To address worries about security and privacy risks, selecting software that follows the standards and best practices for data security and privacy, such as encryption, authentication, backup, etc., can help mitigate these risks.
  • Finally, to address concerns about training and resources, it is essential to choose user-friendly and intuitive software that provides adequate training and documentation for the users.

By considering these solutions and approaching the issue with an open mind, organisations can successfully implement software for ISO compliance and reap the many benefits that come with it.

The Case for ISO Consultants

Hiring consultants for ISO compliance is an effective and personalised way for companies to achieve and maintain the ISO standards they need to comply with. The benefits of hiring consultants are notable, including:

  • Expertise and guidance. Consultants have specialised knowledge and experience of the ISO standards and compliance process. They can help companies understand the requirements, develop policies and procedures, conduct audits and reporting, and provide training and support.
  • Personalised solutions. Consultants can tailor their services to each company’s needs and goals, identify strengths and weaknesses, and design solutions that reflect unique systems and processes.
  • Credibility and trust. Consultants can help companies improve their product and service quality, meet customer expectations and requirements, and enhance their reputation and trustworthiness. They can also help companies achieve ISO certification, providing a competitive advantage and market recognition. Therefore, we recommend that companies seek the services of ISO compliance consultants to effectively and efficiently meet their compliance needs.

Here are objections to hiring consultants for ISO compliance and how to address them:

  • Cost. Companies may deem hiring consultants expensive and opt to save costs by doing compliance work or using the software. However, consultants can save money in the long run by reducing the risk of non-compliance fines, penalties, lawsuits, and reputational damage. They can also optimise processes, improve product and service quality, increasing customer satisfaction and loyalty.
  • Time commitment. Companies may think that hiring consultants will take too much time and effort. Still, consultants can save time and effort by streamlining and standardising compliance workflows, automating tasks, and providing training and support. They can also work with existing systems and tailor solutions to specific needs and goals.
  • Trust. Companies may worry about security risks, confidentiality breaches, or conflicts of interest. However, hiring consultants can enhance trust and credibility by providing independent and objective advice, following ethical and professional standards, and using secure and reliable methods. Consultants can also sign non-disclosure agreements and other contracts to protect the company’s data and interests.

Choosing the Right Option

ISO compliance software and ISO consultants each have their advantages and disadvantages, and the optimal choice for your organization will depend on various factors, such as size, complexity, budget, and resources. To determine the best option for you, consider the following:

Size and complexity. 

A consultant may provide tailored guidance and expertise if you have a large, intricate business with multiple locations, departments, and processes. A consultant can help you understand the ISO requirements, develop policies and procedures, conduct audits and reporting, and provide training and support. 

However, you have a small business with a clear understanding of the ISO standard and implementation process. In that case, the software may be more efficient and cost-effective. The software can help you identify and monitor the ISO requirements, streamline and standardise your compliance workflow, automate tasks, and provide alerts and reminders.


Hiring a consultant can be more expensive than using software, especially if you require ongoing support and maintenance. However, hiring a consultant can save you money in the long run by minimising the risk of non-compliance fines, penalties, lawsuits, and reputational damage. The software can be more cost-effective than hiring a consultant, especially for a one-time project. However, the software can incur additional costs like licensing fees, updates, upgrades, training, and technical support.


Hiring a consultant can free up your internal resources by outsourcing compliance work to an external expert. However, hiring a consultant can also require more coordination and communication with the consultant and more oversight and control over the compliance process. 

The software can empower your internal resources by enabling them to perform compliance work. However, using the software can also demand more staff training and learning and responsibility and accountability for the compliance process.

To make the best choice for your business, weigh these factors carefully and compare the benefits and drawbacks of each option. Also, follow these tips:

  • Assess your current situation and needs. Conduct a gap analysis to identify your current compliance level and improvement areas. Define your objectives and expectations for the compliance project, such as scope, timeline, budget, quality, etc.
  • Research your options. Perform market research to determine what software and consultants are available for your specific ISO standard and industry. Look for reviews, testimonials, references, credentials, portfolios, etc., to evaluate their quality and suitability.
  • Request a demo or proposal. Ask for a demo, a trial of the software, or a proposal from the consultant to understand better how they work and what they offer. Also, ask questions about their features, functions, benefits, costs, and support to clarify doubts or concerns.
  • Negotiate the terms and conditions. Negotiate the contract or agreement with the software vendor or the consultant to ensure they meet your needs and expectations. Review the contract or agreement carefully before signing it to avoid misunderstandings or disputes.

When choosing between software and consultant, flexibility is critical. ISO standards constantly evolve and improve over time, so flexibility is essential for compliance. Therefore, ISO compliance software is generally a better choice than an ISO consultant because it offers more flexibility in terms of:

  • Scalability. Software can easily scale up or down depending on your business growth or contraction.
  • Customization. Software can be customized to fit your specific business needs and preferences.
  • Integration. Software can be integrated with other systems and tools for your business operations.
  • Automation. Software can automate many tasks that are repetitive or tedious for human beings.
  • Innovation. Software can leverage new technologies and trends that can improve your compliance performance or quality.

Compliance software is a tool that can help companies implement and maintain ISO standards with greater efficiency and efficacy. It simplifies tracking compliance requirements, simplifies collaboration, automates compliance processes, reduces costs, boosts customer satisfaction, and lowers legal risks. Hence, we strongly recommend that companies seeking ISO compliance use compliance software for a better and streamlined ISO compliance process.

How is FocusIMS Better than Hiring ISO Consultants?

At first, glance, hiring ISO consultants is the best way for businesses to achieve and maintain ISO compliance. After all, these consultants are experts in their field and can provide valuable guidance and support. However, it becomes clear upon closer inspection that using a software solution like FocusIMS may be a better option for many businesses. Here are five reasons why:

FocusIMS helps keep your expenses low.

As any savvy business owner knows, keeping costs low is crucial to success. Hiring ISO consultants can be prohibitively expensive, especially for small businesses. In contrast, FocusIMS offers affordable subscription plans that you can tailor to meet the needs of companies of all sizes.

FocusIMS services start at $49 per month for a small business. The fees are based on the number of employees. From here, you can either get some consulting help with specific processes or choose to do it with internal resources if they are available in your organisation. We offer flat fee pricing, so it’s transparent and flexible, and you get the level of service you need.

 FocusIMS helps you manage changes.

Your company’s needs may change over time. We have designed the system to be flexible and robust and maintain the system to meet client and certification requirements.

You can customise FocusIMS to meet the specific needs of your business. Whether you have unique compliance requirements or want to create workflows, forms, and checklists, FocusIMS can help.

FocusIMS is easy to use.

Another advantage of FocusIMS is that it is incredibly user-friendly. Businesses can manage their ISO compliance requirements efficiently and quickly, thanks to a centralised system that allows them to track progress, communicate with team members, and generate reports.

FocusIMS offers help whenever you need it.

FocusIMS offers a comprehensive service, including all the necessary training, planning, and implementation. As a result, your system will be fully-operational faster with fewer interruptions. We also have chat, email and phone support included in your monthly subscription.

Why should I choose FocusIMS?

Hiring a consultant to provide template documents can be expensive and time-consuming. FocusIMS is a better option because it is affordable, easy to use, and guides you through the ISO compliance process with little or no downtime. 

By automating tasks and workflows, FocusIMS can save businesses significant time. This software can help streamline compliance processes, making it easier for companies to achieve and maintain ISO compliance.

We have been in business for over 25 years and have helped many companies get their certification.

FocusIMS provides the template documents for FREE.

When you sign up for a FocusIMS subscription, you get template documents that meet the requirements for FREE. They are fully customisable, and you can add any specific documents. We will map a list of your papers to the template documents in FocusIMS once you sign up for a subscription.

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